In our Shopify vs BigCommerce comparison, BigCommerce won the social integration round. Both platforms allow you to integrate Facebook and Instagram, manage your catalog, create ads, and host onsite sales. The former lets you sync your catalog with your social media pages so that you can create shoppable posts and attract more customers. In addition, it helps you manage orders on your Facebook page, so customers can finish the checkout process directly on the page.
Pricing
When it comes to choosing an ecommerce platform, BigCommerce vs Shopify comparison is the best thing before choosing one. Both are the two leading contenders. However, you should consider both companies’ benefits and disadvantages before making a decision. Shopify and BigCommerce offer similar features but differ in the pricing of their services. Both companies offer unlimited staff accounts and different themes. When deciding which one is best for your business, keep in mind the features you need most and which ones are not as crucial.
Both platforms offer a free plan, but the Lite plan is limited and not intended for new businesses. It is ideal for businesses that already have a website. However, the platform has limited features and a small number of features. BigCommerce offers full URL customization while Shopify adds prefixes to product names, blog posts, and pages. Short URLs are better for SEO. For this reason, merchants should consider BigCommerce’s unlimited features instead of Shopify’s free plan.
Templates
In the BigCommerce templates vs Shopify template battle, there are several key differences. Both have a similar number of free templates, but BigCommerce offers a wider variety. Shopify offers 9 free templates, while BigCommerce offers 12 free templates. The difference between the two is the number of customizable widgets available. BigCommerce also offers more built-in features, but Shopify is easier to use. This is a very important point if you’re a beginner who’s just starting out with ecommerce.
While BigCommerce has more powerful features and is often more user-friendly, the interface is less user-friendly and more technical. In addition, BigCommerce may require more research to accomplish basic tasks. Shopify, on the other hand, has an excellent customer onboarding process. The company provides numerous tutorials, checklists, and a knowledge base. BigCommerce templates vs Shopify (2018)
Support
When it comes to ecommerce customer service, BigCommerce and Shopify are both equally good options. While both offer 24/7 phone support, you may want to consider a live chat support option to address your particular issues. For instance, both platforms offer an extensive knowledge base and support forums. However, some users have reported issues with their support departments. While you can get assistance from these platforms, you should know that they may not be the most helpful if you are unfamiliar with them.
While both platforms have helpful customer support, there are some significant differences. Shopify has a simpler interface than BigCommerce, making it easier for people to use it. BigCommerce’s support center isn’t as clear as Shopify’s, but it does offer social media support and a knowledge base. The support teams are generally more responsive to support requests and can also assist you if you need them. Both systems offer good social media support, but Shopify is more intuitive.
Mobile Devices
When comparing the two e-commerce platforms, both Shopify and BigCommerce provide mobile apps. The Shopify POS mobile application, for example, unites your physical store and online store. It lets you accept credit card payments, sync your products, and email receipts. Shopify also provides several other mobile apps, such as business cards, designing logos, and leveraging entrepreneur articles. Both Shopify and BigCommerce have mobile apps, but some are only available for Android. While both have many similar features, BigCommerce offers more built-in features than Shopify. While Shopify’s app store has more features and apps, BigCommerce’s marketing tools are far more comprehensive. Advanced features, such as automatic abandoned cart recovery emails, segmentation tools, and more, come with BigCommerce’s more expensive plans. Both platforms are a solid choice for online retailers. However, you should be sure to do your research before making a decision.
