Why is My Netgear AC750 Router Not Connecting to Modem?

Is your Netgear AC750 router not connecting to the modem? No problem! The good news is that you’ve landed on the right post looking for a solution. Here, you’ll be provided with various troubleshooting tips to get rid of the issue at hand.

In order to perform Netgear AC750 setup successfully, the router should connect the modem. However, many users fail to connect both devices. But, worry not. We won’t let you have the same fate. Read on and find out how to fix the issue.

Reasons Why Your Netgear WiFi Router Won’t Connect to Modem

There can be a number of reasons why your router and modem aren’t connecting properly. One of the main culprits behind the issue are mentioned below:

  • Your internet connection is weak
  • Your AC750 router and modem are connected wirelessly
  • The cable connecting your device is worn out
  • Improper configuration of the WiFi router
  • Loose cable connections
  • Improper placement of the Netgear router

Now that you’re aware of what’s stopping your AC750 WiFi router from connecting to the modem, let’s take a glance at the troubleshooting tips to fix the issue.

Fixed: Netgear AC750 Router Not Connecting to Modem

Mentioned below are the topmost ways through which you rectify the issue at hand. In case you get stuck at any point while trying to resolve the issue, feel free to contact our technical experts.

Proper Hardware Configuration

Let’s start by clearing up the basics. Doing so will help you find the root cause of the issue. Mentioned below are points that you need to consider while configuring your device:

  • Your Netgear AC750 router and modem should receive enough power supply.
  • All the LED lights on your WiFi router should be green.
  • Your router should be placed in the same room as that of the existing modem.
  • The wall socket your device is plugged into should be free of damages.
  • The power cable connecting your router to the adapter shouldn’t be worn out.

Relocate Your Netgear Router

Bad placement of your AC750 router is one of the major reasons why it isn’t connecting to the modem. Thus, take the following tips into consideration:

  • Pick the center-most location of your house to place your router.
  • Keep your router away from ceilings, walls, and corners.
  • Electronic devices and transmitting appliances should be kept away from your router.
  • Also, do not place the AC750 router near metal objects.

Restart Your AC750 Router

The aforementioned tips didn’t resolve the issue at hand? Worry not. Restarting your router might help in this case. In order to power-cycle your Netgear AC750 router, walk through the instructions outlined below:

  • Unplug your AC750 router and modem from the wall socket.
  • Wait for a couple of seconds and let your devices relax.
  • After some time, plug them back into the socket and connect them using a cable.

Switch to a Different Connection Mode

One of the major reasons why your Netgear AC750 router is not connecting to the modem is because they are connected wirelessly. Therefore, consider making a wired connection between your WiFi devices. Just make sure that the cable that you use is free of any damages.

Once you’ve connected both your devices properly, try to access the routerlogin.net web page. What happened? Can’t access the routrlogin.net administrative page? Well, that’s probably because you’ve entered the wrong web address.

Note: Make sure that you’re using the right web address. If the issue persists, it is recommended that you use 192.168.1.1 default IP to log into your Netgear AC750 router.

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Christophe Rude

Christophe Rude

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