Gone are the days where landlines were the only source of telecommunication. As we move into a more digital world and as the technology advances; the means of communications have evolved drastically both in the personal and business sphere. With the easy access to the internet, virtual phone numbers are making their way in this digitalized era.
When looking from the business perspective, maintaining a reliable communication channel is vital. Whether you are an entrepreneur, small business owner, independent professional service provider or a freelancer, deciding on getting a separate business phone number is a crucial step. Although the Skype method of virtual calling is still significant, the shortcoming of it attached to solely to a computer paved way for Google voice which allows users to use a free virtual phone line that works well on any mobile or portable devices. This solution has helped many especially in the small business world.
Google voice; a free VoIP phone service has a number of factors for it to become the ideal communication channel for small businesses. Combining business and personal contact in one phone creates a lot of confusion as well as the loss in income and valuable customers. Communicating with clients, customers, colleagues and other important business connections can be easily managed with the help of Google Voice using a single number. Google Voice allows users to make and receive calls from anywhere in the world via any device as long as it a US number.
For a service that charges nothing at all, and all you need is a Google account and the power of the internet to function, Google voice is an essential business tool that small businesses should not miss out on. Here we will answer the most important question for ‘Why Google Voice accounts is essential for your business?’ Let’s look into what is a Google voice account and what are the benefits Google voice accounts.
But what exactly is a Google voice account?
Google Voice is a free virtual phone service developed by Google. To create a Google Voice account, all one needs to have is a Google account or a Gmail address, and a forwarding number. Google voice gives its users a list of option to choose their very own virtual phone number based on area code. Once done, one can start making and receiving calls as well text and SMS messages. As simple as that!
The great thing about Google voice is that it can be accessed through any device or even from a web browser using Google Hangouts softphone to make as many free phone calls as you need. Using the app or web app, simply type in the phone number to make calls, send texts, access voicemail as well as voicemail transcripts. Google voice has a wealth of features that can aid both businesses and individuals.
Google Voice Features:
- Serve as a forwarding incoming calls system for your existing mobile phone number
- Make and receive calls from any mobile device, tablets or the web app
- Receive and sent texts or SMS from web app
- Routing and screening power
- Block spam calls
- One virtual number
- Record and transcribe voicemails via emails
- Caters to high call volume through the call forwarding feature
- Shows a complete list of call history
- Conference calling for US citizens
- Video conferencing
- Make cheaper international calls
Benefits of Google voice account for your business
Google Voice is free telecommunication service that is easy to use and packed with great features such as the ability to forward incoming calls to any device, send and receive text messages from either phone or the web, make cheap international calls, record voicemails, make conference calls and even voicemail transcriptions.
Apart from providing elite functionalities, Google voice accounts can be substantially beneficial for small businesses. Here is why Google Voice accounts are essential for your business:
Effective customer answering service
When doing business, it is essential to have an efficient answering service. Most of the small businesses and start-ups have a certain budget which is why Google voice can be the perfect call answering service. Google voice is cost effective and packed with many features such as screening calls, blocking unwanted calls from telemarketers. With Google Voice one can even sends calls and receive voicemail transcriptions via emails making it more convenient for the sales team to be ready and quickly answer calls and keep calls organized. Service providers such as real estate agents, insurance agencies, financial advisory, brokerage firms and other professional service providers can benefit from Google voice’s call answering service without having to incur any cost.
Managing high call volumes
Managing high volume of incoming calls can be a major challenge for a small business with a growing customer base. Ignoring incoming calls can not only affect sales but in turn reduce the overall productivity of the staff. With Google voice’s powerful routing feature, a business can set one separate business number to direct all calls to this number and all devices with this number will ring at the same time. This can effectively route incoming traffic allowing businesses to create a better experience for customers without having to invest much on additional staff, infrastructure or expensive phone system. Along with this feature, one can take advantage of voicemail email transcriptions. Each voicemail message can be sent directly to an official email address. This process can save a lot of time, making it easy to reach out to more prospective customers without any hassle.
Free SMS texting service
Text messaging is frequently used for marketing related purpose by many businesses. With a Google voice account, one can send and receive SMS through any mobile device or web app free of charge all they need is internet. Similarly, one can even save texts in an organized way making it easy to access them online and search via email. Small businesses should not miss out on the bulk free text messaging facilities offered by Google Voice.
Customer relationship management
Small businesses can easily integrate Google voice service with their CRM system. For instance, the Google voice texting facilities and CRM software can work well together. Service providers such as restaurants, hotels that have a reservation, or a booking system can automatically send text messages using their Google voice number to customers who have made reservations or appointments in their outlets. Through their reservation system, they can click on a specific customer number to stay connected with any device, and even have multiple greetings recorded to be sent to them when needed.
Privacy and call forwarding rules
Business owners and employees can choose to publicize their business google voice number without exposing their personal numbers to customers. Also they can forward important calls to their personal phones and set call forwarding rules and restrictions based on certain parameters. For instance, to take calls during business hours or go straight to voicemail. These calls screening and forwarding features can be essential to any business without having the worry of missing out on important business calls.
Google voice accounts offers a number of benefits and features for businesses of all sizes. If you’re planning to buy bulk Google voice accounts to enhance your business growth, then PVA E Shop can be the right option for you. PVA E Shop offers 100% verified Google voice accounts at affordable prices.
Frequently Asked Questions
- How to create a Google voice account for my business?
Go to voice.google.com, sign into your Google account, search available area code and select the number of your choice. Lastly you will need to verify your account with your existing phone number.
- Can I create more than 1 Google voice account for my business?
As a rule, your Google voice account can only have one existing number associated with it. If you wish to get bulk Google voice accounts for professional purposes, then you can purchase them at an affordable price from PVA E Shop.