In response to growing needs for voice and data solutions in an environment that is rapidly expanding, the largest telephone companies in Michigan – Verizon Wireless, AT&T, Daticon, and Quest, along with other local phone companies – have joined forces to form a new service called MDJ. This joint venture includes three world-class telecom companies that will work together to provide state-of-the-art voice and data services to meet the increasing demand for these services. What does this mean to customers? It means faster voice and data connections, more convenient connections, and improved customer satisfaction.
The new voice and data solutions will allow customers to enjoy even faster voice and data connections. This is possible because the managed cloud services will deliver voice and data services using broadband Internet instead of traditional telecommunications networks. The new high-speed Internet connection will help to reduce interruptions caused by other services, such as video. Because voice and data services are delivered via broadband, they will be available to customers regardless of their location.
Access to voice and data solutions will also be easier because the managed cloud services will provide automatic, real-time connection to data networks. This means that when you call into a customer service number, your caller will not be disconnected because the Internet has been interrupted. Instead, the data will be delivered to the customer’s phone simultaneously with the voice. This is known as simultaneous dialing.
With the addition of Verizon Wireless, the State of Michigan becomes even more central to the nation. Customers who live in the State will be able to access voice and data solutions that connect them to wireless network providers nationwide. This provides them with a wider range of carriers and higher quality voice and data connections. They can even continue to use the same network provider for voice and data services, if they wish.
Consumers will have the opportunity to choose between voice and data. Many opt for voice because it is less expensive and less invasive. However, data is a good choice for those who want to continue using an existing data plan through Verizon while being able to take advantage of new voice benefits. There are unlimited plans available for those who need more data access.
While voice and data providers in the State of Michigan are similar to those found elsewhere, they are not the same. Consumers should comparison shop from a variety of providers to get the best value. Choosing a company that offers a variety of voice and data packages will help ensure that all of the services a consumer needs are offered. Choosing an experienced company that can offer technical support as well as monthly billing will help ensure that calls are made easily and accurately.
