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Has artificial intelligence had any impact on online casinos?



There is no doubt that artificial intelligence has impacted the casino industry. Artificial intelligence refers to teaching computers to have human-like cognitive capabilities like thinking and logic. Tech has had a massive effect on the casino and gambling industry, and if you look further, you will see that AI specifically has had a profound impact on these online casinos.

This article will highlight several ways AI is positively impacting the casino industry.

1.  How has AI affected customer service providers?

Customer service is a pillar in any organization, and casinos are no different. People encounter difficulties in their interactions with online casinos, and customer care agents have, in the past, bore the brunt of an increase in a casino’s customer base.

However, now, with AI technology, their load can be lessened. This serves two primary purposes.  First, it allows casinos to expand their business without having to hire too many more agents. Secondly, it will enable these agents to delegate part of their caseload on AI-powered chatbots so they can deal with more urgent issues.

In most cases, the most prominent way you see casinos implementing customer service automation is by introducing chatbots.

How do chatbots aid in customer service automation in a casino?

Chatbots automate customer service in a casino by serving four primary purposes.

  1. They are programmed to answer some customer’s questions. This means that a customer is not forced to wait for a customer agent to answer their questions. This is especially helpful if a casino notices that its agents keep answering the same question repeatedly.
  2. They allow customers to reach out to the casino with their problems irrespective of the time. This is useful if you consider that casinos serve a broader market today than in the past and often have customers in different timezones. The chatbot can assist the customer or log their complaint to address when the agents are back at work.
  3. They lead customers to knowledge bases to find answers. This aligns with Zendesk’s finding that 69% of customers would like to solve their problems. When chatbots lead customers to the casino’s knowledge base, customers can easily find solutions to their problems.
  4. Chatbots can connect the customer to the correct agent equipped with the tools to solve their problem. This can save the customer a lot of time trying to explain their situation to different agents. This directness means that your customer is served as fast as possible and can go back to playing in the casino.

If you are wondering why customer service is essential for any business, remember that over 80% of customers stay loyal to a brand with good customer service. This means an investment in improving a casino’s customer service provision bodes well for them in the long term.

2.  Does AI help improve security?

There are several ways that AI has helped casinos improve their security systems. The first is by enabling casinos to spot troubling behavioral patterns among customers and pause the accounts for investigation. For example, a particular client typically withdraws their money on Friday afternoon, but the system notices withdrawal requests inconsistent with their usual pattern. The system can flag the behavior and allow the security personnel to investigate the matter.

Another example would be the AI security system noticing several attempted logins in from one IP address and flagging the issue. AI excels at security flagging because it can analyze large amounts of data without getting tired and with little to no error.

Secondly, thanks to facial recognition, casinos can spot and block out bad players from their casinos. For example, if specific players are known to card count when playing online blackjack, they can be locked out of the casino and their accounts blocked once the system sees them through cameras.

3.  AI can spot troubling behavioral patterns in players.

This is different from security in that the troubling patterns are not a danger to the casino but to the players themselves. According to the National Centre for Responsible Gaming, about 1% of the US population is addicted to gambling and exhibits problem gambling behaviors. What’s more, recent estimates suggest that the percentage may be higher among the younger population.

How can AI spot trouble gambling?

Thanks to AI’s capability to analyze large amounts of data, the system can find troubling behavioral patterns among players and flag them for problem gambling. Examples of problem gambling symptoms AI can flag include: when a player is increasingly making higher and riskier bets and spends several hours every day gambling without breaks.

Are casinos obligated to call out players with gambling addiction symptoms?

Unfortunately, no laws dictate that a casino is obligated to take any action if they notice a player has a problem. On the one hand, the house always wins. A player making increasingly bigger and riskier bets translates to more money for the casino, and a casino may not be willing to give up such players.

On the other hand, is it the moral obligation of casinos to help players with gambling problems reduce or stop the behavior? Without any rules and regulations that force casinos to flag problem gamblers, casinos can turn a blind eye without facing any repercussions.


The three benefits listed in this article are just a few of the many reasons why AI has significantly impacted the casino industry. We can only wait to see how much more AI will influence casinos in the future.

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A Layman’s Guide to Online Slot Games



Image Credit: Flickr

During the last decade, we’ve seen sustained and pronounced growth of the iGaming market across the globe, with this particularly prevalent across developed markets such as the UK and US.

Certainly, the emergence of slots has proved crucial in garnering the attention of casual and younger players, creating a more diverse marketplace and one that’s less reliant on high-rolling, VIP players.

You can find the best online slot games at, but in this article, we’ve created a layman’s guide to this vertical and the key features that shape the typical player’s experience online.

How are Slot Games Typically Laid Out

Slots currently dominate the online GGY in US states such as Pennsylvania and NJ, while accounting for approximately two-thirds of the virtual gross gaming yield on the shores of the UK.

But what do we mean when we say “slot games”? These games of chance typically feature a three or five-reel grid, each of which feature a fixed number symbols and visual icons. Each of these have their own distinct value, while they can combine to create a finite number of winning combinations (which are commonly referred to as ‘paylines’).

In terms of gameplay, you’ll start by setting the coin value and bet level of each individual turn, before hitting the ‘spin’ button to get started. This is when the reels will spin and different combinations will be landed, with the goal being to land paylines randomly and bank the associated returns.

You can find a paytable for each online slot on the various casinos where they can be accessed, while toggling the coin value and bet level as required and within the minimum / maximum thresholds written into the game’s rules.

Given the opportunistic nature of slots, most games feature ‘autoplay’ and ‘quick spin’ options, enabling you to increase the pace of gameplay and wager for a finite amount of time at the same, consistent level. 

This is only to be recommended when you have a fixed and clearly-defined betting strategy, while it’s an option that may soon be removed completely in the UK.

Choosing a Viable Slot Game for You

As you probably tell at this stage, not all slot games have been created equal, with each boasting different themes and narratives while also providing variable betting ranges, jackpot prizes and levels of variance.

It’s important to factor in these elements when choosing the right slots for you, with the variance level and associated return-to-player (RTP) rate particularly important from a gambler’s perspective.

In simple terms, slots can carry low, medium and high levels of variance, with this determined by the game’s unique RTP rate and the subsequent house edge.

The RTP rate refers to the average amount of cash that a player can expect to recoup for every £1 wagered, with this ranging from less than 90% to as much as 98% for titles within the marketplace. For example, a slot with a 98% RTP rate is classed as a low-variance title, and one that will deliver approximately £0.98 for every £1 spent.

Games with an RTP rate of between 94% and 97% are typically classed as mid-variance slots, while those with an average return of below 94% of high variance titles trigger irregular, but often sizable, payouts.

Low-variance games will typically lower betting thresholds and are ideal for casual or risk-averse players, usually with restricted bankrolls.

Conversely, higher-variance slots have increased betting limits and tend to suit high-rollers, who are willing to spend considerable amounts of money in the pursuit of sizable returns.

Interestingly, the RTP rate (which each operator has to publish for every slot that it hosts online) can also be used to calculate the associated house edge. To achieve this, you simply need to take a slot’s published RTP rate from a value of 100%, creating an accurate house edge that can further inform your choice.

For example, a slot with an RTP rate of 97% is bound by an estimated house edge of 3% (100% – 97%), which is relatively competitive for a game of chance and considerably lower than verticals such as American roulette.

The Last Word

Like all online platforms and service providers, virtual casinos have to provide genuine transparency across the board. This means presenting the RTP data for specific slots, which is highly insightful and helpful when trying to choose from the thousands of titles available across the globe.

This can also help you to create some kind of strategy when selecting and playing slots, which in turn enables you to negate the element of chance and minimise your losses over time.

This, when combined with the themed and immersive nature of slots, contributes heavily to the vertical’s growing popularity in markets such as the US and the UK.

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PA Online Casino Revenue Hits Another Record Month – What are the Key Takeaways?



Pennsylvania was the fourth US state to legalise at least some forms of online casino gaming in North America, following in the footsteps of Nevada, New Jersey and Delaware in the process.

Interestingly, a full and comprehensive range of iGaming verticals have been legalised, regulated and monetised for tax purposes in PA, creating a lucrative marketplace that continues to deliver record-breaking numbers.

You can check out the best PA casino sites for more information, but what are the latest industry figures and what should we expect in the future? 

A Look at the Numbers – Record-breaking Growth in PA’s Online Casino Market

It was on October 26th, 2017 that PA Governor Tom Wolf announced that Pennsylvania would officially legalise all forms of online gambling within the state.

This bill was formally signed into law on October 30th, creating a vast and diverse marketplace that has proved to be highly generative for the state’s treasury.

The market has also continued to record exponential growth in the three years since, with this trend coming to a head during the second quarter of 2021. More specifically, the online casino GGY in PA peaked at a record $98.6 million in May, up from the previous record of $90.3 million established during the previous month.

Incredibly, May’s figures also highlighted year-on-year growth of nearly 100%, according to data released by the state’s Gaming Control Board (PGCB).

For the sixth successive month, the state’s Hollywood Casino (which is utilised by online market leaders DraftKings Casino and BetMGM PA Casino) managed to remain ahead of their rivals, banking record-breaking revenues of $41 million and increasing its market share to 42% (up from 37%) in April.

Hollywood, which hosts one of the state’s most popular online casinos, has seen its GGY increase steadily over the course of the last 15 months, dating back to February 2020.

Elsewhere, the Rivers-Philadelphia brand, whose license is used by BetRivers PA and Borgata PA Casinos, increased its own revenues for the second consecutive month to $26.9 million.

This was up from $26.6 million in April, with the operator remaining firmly in second place for the sixth month in a row.

In third place was the Valley Forge Casino, which is currently utilised by FanDuel’s burgeoning online casino. This operator has remained in third place for 13 successive months now, recording a total of $16.3 million in revenue during May.

This increased markedly from $14.8 million when compared to the previous four weeks, although the brand’s market share remained surprisingly unchanged at 16.5% overall.

Three of the smaller operators in the Keystone State also saw increased revenues during the reporting period, while in two of these cases, the casinos in question recorded a noticeable increase in their overall market share.

The State of the Market and Potential for Future Growth

With these figures in mind, it may seem as though now is the ideal time to launch an online casino in PA, notwithstanding the various challenges facing commercial startups and the numerous factors that impact your business credit.

The level of positive sentiment has been reinforced by the recent performance of the iGaming market, especially as brick-and-mortar locations in PA continue to reopen their doors as lockdown measures are eased state-wide.

This suggests that a number of players have become accustomed to wagering online over the course of the last 15 months or so, ensuring that the iGaming gains recorded through Q1 and Q2 last year have largely been sustained even as the landscape has slowly returned to normal.

This hints at an increasingly bright and high-growth future for PA, both from the perspective of state tax revenues and the popularisation of the online casino model nationwide.

In terms of the former, the state banked an estimated $9,988,734 in tax revenues in May 2021 alone, with this up slightly on the $9,466,734 recorded during the previous month.

Such returns were driven largely by online slot gaming, which is the single most popular vertical amongst players and currently taxed at the hefty rate of 54% by the local authority.

This certainly provides a template for others to follow, by showing that states can successfully legalise and regulate iGaming while also boosting the amount that can be reinvested into the local economy.

Just how many states follow up on this template has yet to be seen, but states like PA are undoubtedly blazing a trail for others to follow in North America.

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What Does Payout Percentage Mean for the Casino Customers?



Image source: Pixabay

Online casinos have become an online trend in the past decade that doesn’t seem to lose their popularity among players across the globe. In fact, as time goes by, more and more players are joining different gambling platforms as they have turned out to be very convenient for gambling fans.

However, even though the number of online players continues to grow, there aren’t that many new players who truly understand how online casinos work. Some fail to understand the importance of reading Terms and Conditions before applying for a welcome bonus offer and others get confused when they meet with “playthrough requirements” for the first time. Also, there are many players who don’t really understand what payout percentage is so they get unrealistic expectations from the slot they are playing which leads to disappointment. So, let’s try to explain what payout percentage really is and why it’s important for every player to understand it. 

What Is A Payout Percentage?

Many players make the mistake to think that payout percentage refers to the number of spins played by one player. However, this isn’t the case. The payout percentage refers to the overall amount that the slot receives from all players during a certain period of time and then what gets to be paid to a few lucky winners. This percentage will always vary from one operator to the next. And while some online casinos can promote slots with a payout percentage of 74% there are those gambling platforms that will feature slots with a payout percentage of 97% or more. 

It is considered by many players that the highest payout online casinos are among the best ones in the market and many of these players start playing a slot thinking that they would get a 98% of their initial deposit back. But this is not how things work. And this doesn’t mean that the online casino that promotes this payout percentage is fraudulent. For example, if an online slot machine makes a revenue of $100,000 dollars each month, and the payout percentage is 98%, it means that the online casino gets 2% of that sum, and the rest goes to lucky winners (or one lucky winner if it’s a progressive jackpot). 

Image source: Pixabay

What Is The Guarantee That The Advertised Payout Percentage Isn’t False

Nowadays there are more online operators that are launching new gambling platforms than ever before. For this reason, it is crucial for players to be aware of the importance of licensed operators. Only operators with a license will advertise real payout percentages and offer first-class online slots. 

There are various organizations that keep track that all advertised payout percentages that are legitimate. They test and verify these claims so that the players can rest assured that the advertised content is real. One such organization is eCOGRA that runs a series of tests on a slot before it is even launched. Usually, operators that test their slots with this organization have a statement somewhere on their homepage that points out this fact. 

Other similar organizations are GLI Gaming Labs, UKGC (UK Gambling Commission), and Malta Gaming Authority. So, if you see that an online casino is licensed by any of these authorities, you can relax and enjoy their games. 

The payout percentage is also known in the gambling world as RTP (return to player). And even though this percentage doesn’t have much to do with the individual play of casino visitors, it is always better to opt for an online casino and games with the highest RTP or lowest house edge that will increase your chances of winning a major prize. Additionally, if you combine a high RTP with additional perks like welcome bonuses, free spins, or free play, your chances of winning will get significantly bigger. 

Furthermore, it’s always recommended to choose online slots with a progressive jackpot and high payout percentage rate, since the prize, in that case, could be life-changing.


Even though payout percentages are used by online casinos as a form of promotion, it is important for every new player to know what they are and how to use them to their advantage. So, the next time you see an online operator that offers a slot game with a 97% payout rate, don’t think that it’s a safe way to play a slot machine, but rather an opportunity that needs to be seized to win the ultimate prize. 

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A Brief Guide About CBD Dog Treats Benefits, Safety, And More!



About CBD Dog Treats Benefits

CBD, I bet you have heard of it already, right? Well, because of its ongoing trend, the product has unsurprisingly put itself in the spotlight. It would be hard not to know about it when many people keep spreading the word. And not like I don’t agree with them! After all, CBD is a natural remedy to many diseases and has fewer side effects!

People across the United States already started using and loving these products. Thanks to the 2018 Farm Bill (read more), manufacturing products that incorporate this compound is legal in most states. These products come in many shapes and forms with different ways to consume them.

Since this new development in the hemp industry sounded promising, a curious question came to producers’ minds: What if we made one for our pets? That question led to the idea of making CBD dog treats. Of course, it needs extensive research before creating the product. Even with extensive research, people are still skeptical about the use of such a controversial compound. So in this article, we will talk about CBD dog treats, how it works, and why it is safe for dogs!

What You Need To Know About CBD: Simplified!

Let us start with a short lesson about this substance infused with dog treats. Cannabidiol (CBD) is a cannabinoid compound found in 1940 along with the others. It exists predominantly in a cannabis plant called hemp. Hemp is one branch of the cannabis family that naturally has fewer side effects. Marijuana is also one branch of the cannabis family, and it is famous for its predominant compound called Tetrahydrocannabinol (THC).

Cannabidiol Vs. Tetrahydrocannabinol

THC is famous for its effect of making a person feel euphoric or high. THC is also addictive because of the euphoric outcome, so many people go crazy for them. Whereas, CBD does not have these effects on users. But even in the absence of this euphoric feeling, it works just as well as THC.

To summarize, CBD is a lot safer to use than THC because of their non-addictive, non-psychoactive effects. Needless to say, CBD is a better compound, but there have been studies of cannabidiol reducing the undesirable outcomes of tetrahydrocannabinol. There are also studies about a phenomenon called the entourage effect in which the two compounds amplify each other’s effects that result in better benefits for the body.

Also checkout CBD Gummies-benefits And Risks

How The CBD Works In A Dog’s Body

Surprisingly, how the compound works in a dog’s body is similar to our human anatomy. It starts from the compound being absorbed into the bloodstream. The substance travels towards the nervous system to look for the endocannabinoid receptors. These receptors then bind with the substance and deliver a message to the brain. As a result, the brain sends signals to other organs to attain equilibrium or balance in the body.

The Benefits

Now that you know how the substance work, here is the list of effects it gives to your furry friends:

  • Anti-nausea
  • Anti-inflammatory effects
  • Stimulates appetite
  • Anti-anxiety
  • Pain reliever
  • Possible anti-cancer effect
  • Cardiac care
  • Anti-seizure
  • Improves mood
  • Stress Reliever

CBD Dog Treats

In a nutshell, CBD dog treats are regular food treats infused with Cannabidiol. But there is a lot more to it than you think. Supplements like Pethempcompany dog treats can have specific benefits aimed towards a particular ailment of your pooch! An example of these benefits is anti-anxiety that targets dog anxiety. Try browsing through online stores, and you would find the perfect treats for your dog.

Advantages Of CBD Dog Treats

  1.  It Doubles As A Healthy Snack

Dog treats are both a supplement, and a food rolled into one. CBD dog treats are generally made from organic ingredients that also have other benefits besides the list above. Not only is it a healthy snack, but it also has flavors that dogs love, and it makes feeding much easier!

  1. Dosing Made Easy

Giving a dose of the treats is easy. It is all thanks to the pre-measured amount of each dog treat that you can accurately measure the dosage for your dog. The dosage of products may vary, so you need to read the labels first. To ensure safe dosing for your furry friend, visit an expert veterinarian.

Why CBD Dog Treats Are Safe For Your Dogs

  1. Fewer Side Effects

Yes, CBDs indeed have few side effects on your dogs. So few that I can count it with the fingers from one of my hands! Not to mention, the side effects are based on the dose you give to your dog. That means the more you give, the more likely the side effects occur! It is better to give less than more, in this case, so always watch your dosage.

Here is the list of side effects:

  • Drowsiness: caused by the calming effects of the compound, this one is likely to occur in high doses.
  • Low Blood Pressure: There is a slight change in blood pressure when given high doses, but lightheadedness can still occur.
  • Dry Mouth: Let your dog drink water to help with the dry mouth. CBD is known to reduce the production of saliva in the salivary glands.
  1. All Natural Ingredients

Dangerous chemicals coming from inorganic foods are harmful to our human bodies. That is also true of our furry friends, and we do not want them to eat such dangerous chemicals. These chemicals are free radicals (link: that can destroy organs the more your pet ingested them. It can also cause cancer by damaging cells.

CBD dog treats are from organic ingredients that do not contain chemicals. Manufacturers avoid the use of preservatives in the product. Not only it avoids harmful chemicals, but it also helps lengthen the lifespan of dogs!

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Where to Find the Best Lifelike Sex Dolls Online?



A wide range of guys are going to buy their sex doll to satisfy their sex needs in their daily life. In fact, almost every man know where to buy sex dolls online, but it seems a little difficult for them to find a high quality, cheap and genuine one. At this time, i would like to share some knowledgement about how to buy your favorite one online.

As we all know, you can buy all kinds of sex dolls online, just like BBW sex dolls, skinny sex dolls, Japanese sex dolls and so on. Then which one is better, i think you can choose your favorite one when buying. As usual, you can consider several factors when shopping. For example, materials, price, brand and so on.

In all actuality small sex dolls planned particularly for more youthful young ladies are more modest forms of the grown-up adaptations. There are no genuine sexual allusions on these dolls’ appearances or bodies, as the makers of these toys make it clear on their sites and in their item depictions. They don’t have huge bosoms or little bosoms, simply practical looking little bosoms that can be changed and moved relying upon the clients’ decision. Likewise, regardless of how little they will be, they have little bosoms – some may say minuscule bosoms, which look much seriously engaging when the young ladies wear a short skirt. Additionally, regardless of how practical or exact they might be, young sex dolls have little bosoms since they are made by the makers to give the idea that way, not on the grounds that the makers and planners of these toys think smaller than usual sex dolls have little bosoms.


So if you are looking for a doll that looks and feels like a real woman, then the best mini sex doll to choose from Myminisexdoll. These are the “smallest” or the pre-cut sex doll kits that are available in various retailers or can be ordered online. TPE sex dolls have been created to look and feel real. They have realistic skin tones, hair styles, body shapes, hair textures, and even eyelashes and eyebrows that look real.

With the TPE mini sex dolls, women who love the idea of using a doll but who do not want to take the time and effort to make one themselves can simply pick a sex doll kit from the market to use. In fact, it is so much easier and less time-consuming to order a TPE doll kit than it is to make a special order of a real live miniature doll. Plus, with a kit, all the girls have to do is stick their minis into the collection box, and pay for shipping, and then play with their small sex dolls in no time. Plus, it is much easier to move around the mini dolls if the girls want to, since they do not need to open the entire kit to get at the parts.

The main advantage of the TPE mini sex dolls is that they come in different sizes. There are some that are small size and cute, while there are others that are large and with a very real, almost life-like appearance. Plus, most mini sex dolls come in two different varieties: small and large. This way, even if you intend to buy several small dolls, you will always have something that will fit your particular collection.The TPE little sex dolls additionally arrive in an assortment of holes. If you like, you can also consider to buy sex doll torsos to have a try. There are a few distinctive bust assortments, just as holes that permit the lady to “wear” the doll, like underwear and gloves. Notwithstanding holes, a portion of the dolls accompany sensible hair, making it a lot simpler for the client to change her outfit easily and without shaving or wax her own pubic hair. Nonetheless, not every one of the openings in the market accompany hair. The hair can be genuine, or simply plastic, and it is altogether dependent upon you what sort of outfit you need to put on the silicone sex doll.

Last but not least, please don’t remember to consider these factors when buying. After all, we cannot waste our money on a shit toy. We need to buy a high quality sex doll and use it for many years. If you don’t know where to buy sex dolls, you can come to Uusexdoll to browse and choose the best one for yourself.

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