Talking about Microsoft’s Dynamics 365, it is powered by Azure. It permits the ERP and CRM of your organization to get deployed together. The good part is that it is available for any sized company or business and it is an end -to-end solution that aids to break down silos, boost the business growth and streamline operations.
In other words, Dynamics 365 ERP provides the increasing and mid-market organizations a robust solution to handle business relationships and alter their sales, marketing, as well as customer service processes. Also, you should know that this Microsoft Dynamics 365 is a cloud-oriented CRM and ERP solution that provides you with a complete suite of tools to streamline business communication. The coolest thing is that the features and functionality of this system are constantly improving to fulfil the requirements of sales, marketing and even that of customer service teams.
Microsoft Dynamics 365 in Simple Words
Microsoft Dynamics 365 assists the mid-market companies ease business relationships with customers, overall prospects and team members. The system encompasses a collection of cloud applications to help manage a diversity of business processes, from sales to that of operations to even accounting. Moreover, this platform of dynamics 365 offers the employees and staff members the practical tools they require to be more productive, enhance customer relationships and get more business. It even offers executives valuable insights into overall performance and opportunities via its business intelligence platform. Since this Dynamics 365 blends up CRM and ERP capabilities, your organization or company can effortlessly streamline the way you communicate both internally and with your customers. Of course, it eases up everything and at the same time ensures effectivity.
Quick Perks of Microsoft Dynamic 365
There are manifold of CRM and ERP products out there – so how do you make out if this Dynamics 365 is the proper move over other products? Come on, do not scratch your head and just walk through the perks of Dynamic 365 below to get an idea about it. By the end of this post, you would be confident about your decision.
Completely Integrates with Microsoft Products
Now, it is another thing that cannot be overlooked. Dynamics 365 conveniently integrates with other types of Microsoft products, encompassing the complete Office 365 suite. These are the integrations that permit the companies to move from Dynamics 365 to Outlook for proper communication, to Power BI for data analytics or to even SharePoint for comprehensive documentation. The convenient it is to work and move between apps, the less time staff or employees need to spend transferring data among diverse applications and learning new platforms.
Absolutely Easy to Use and Install
You can easily use Microsoft Dynamics 365 in the cloud or even that of in a hybrid cloud environment. The coolest thing is that it is quite simple to manage and use in whichever way you require as per your budget and infrastructure. As Dynamics 365 is cloud-based, it’s somewhat perfect for businesses or organizations with a BYOD policy. Moreover, not to miss that staff members or employees can conveniently access their Dynamics 365 applications from Outlook, any web browser or even that of any mobile device.
Dynamics 365 features a diversity of modules and built-in workflow instruments that you would wish to use to automate tasks across marketing, sales, customer service, field service and even that of project service. In case the pre-built tools don’t really fit exactly what you expected or require, there is absolutely no need to panic. Dynamics 365 even permits you to modify workflows to fulfil your requirements. It is time that you use the customization tools to describe additional fields and fresh sets of objects in the system. It not all you may customize, either. Dynamics 365 also possess flexible architecture, deployment options and even that of pricing tiers so you can easily customize the platform to your budget, the size of your team and KPIs. So, do you think that you can get anything better than this anywhere else?
Your employees can easily access just about any sort of data they require with Dynamics 365, so they can do work more effectively and efficiently and reduce time searching for information. Employees can even make better, more informed decisions, and they own all of the tools and insights they require at their fingertips. The point is rather than accessing the ERP, CRM, data and even that of Office applications separately, the users can easily get everything they require on one platform.
Better Customer Service Experience
Dynamics 365 gathers a huge amount of valuable data on each customer. It evaluates and analyzes the websites people visit, how they do interaction with brands, which communities they are a piece of and more. The point is it is BI tool can also identify customer sentiments, shopping patterns and brand loyalty – data points that cannot simply be measured quantitatively but are much relevant to the sales procedure.
This is the information that aids customer service reps handle each customer interaction on a case-by-case way. With all this data encompassed in an accessible location, your reps can link up easily with customers on a human level and recommend that of personalized solutions in the absence of skipping a beat.
Then since your business is always growing, you would need to go for a system that is scalable right? Well, dynamics 365 can conveniently scale up or down as per your present team size, budget and workload. Dynamics 365, just like most other Microsoft cloud products, is based on a quick and convenient -to-change monthly payment.
Lessen Sales Cycle
Dynamics 365 provides the sales teams with the flawless access to a rich insightful customer data – no matter they are doing work in the field or attending a call in the office. The point is your team is going to be in a position to craft fast responses and deliver information without even having to say something like , “Let me go through it and let back to you on it.” And companies achieve a complete picture of every single prospect’s journey, permitting them to form up more targeted and effective selling experiences. If you want such a thing happening in your organization then you already know what to do and what to embrace.
So, if you haven’t thought about Microsoft ERP software earlier, it is time that you do it and embrace it. Your business can see a new and brighter future with these powerful platforms.