Connect with us

New in Tech

Customer Satisfaction Survey Software



While many companies have spent millions of dollars on “customer relationship management software” aka CRM, the investments have not yet proven to be worthwhile due to the kinds of data being collected on a day to day . Most of the data obtained by CRM systems is extremely number heavy and contains details of transactions including what proportion, total cost, price, etc. the info that is missing ­ that is MOST DESIRED ­ is what the experts call “attitudinal data”.

This type of knowledge contains what your customers think and feel during a transaction. Was your store dirty? Why did they buy the black suitcase and not the blue? Is there something wrong with a blue suitcase? Etc. Simple questions within the sort of a Transactional Survey ­ sent out right after purchase or at rock bottom of a receipt ­ are often extremely effective in filling in a number of the holes that your current customer satisfaction survey system (or lack thereof) may need .

How to Administer Your Customer Survey

The best means of administering a survey depends on whether it is a transactional or relationship survey. A transactional survey is conducted at the purpose of customer contact. counting on the nature of the customer contact, an in person, telephone, or online survey could also be appropriate. Relationship surveys, on the opposite hand, are most cost effectively conducted online. 

In addition to this sort of transactional customer survey, you can also issue periodic customer surveys ­ perhaps every year or even twice a year… the less often the better. These surveys would ideally capture and show a trend over the future . Maybe you’re a hotel chain and your satisfaction scores were low in 2005. You surveyed your customers, and what overwhelmingly became apparent is that they would like wireless internet in all the rooms. So you set it in. In 2006, you issue the same survey back to them and show huge increases in satisfaction. this is often another nice thanks to survey your customers.

However you plan on conducting customer satisfaction surveys, always keep your customer’s time and loyalty at the top of your mind. Too many surveys, emails, phone calls ­ are only getting to annoy them. Keep them on your side by showing them exactly what you’re getting to do with their feedback, and show them the results when it’s done.

Online data collection offers significant advantages over other modes of interviewing customers, and you should use it whenever possible. the benefits include:

Speed ­ the web offers instantaneous distribution of survey and real time accumulation and tabulation of results. This enables for immediate data analysis, even while the survey is still ongoing . Because customer satisfaction results are wont to identify problems and fix them, the faster responses arrive, the faster they will be addressed. In contrast, mail surveys suffer from long lag times and low response rates, as low as 5%. Telephone surveys take longer due to declining response rates. Refusal rates for phone interviews have reached 60% (AC Nielsen). With the convenience of answering online surveys, they can be completed faster and a broader segment of the customer base are often reached. counting on a variety of variables, the relationship with the survey recipients, the length of the survey, whether a reminder is sent, and whether an incentive is offered, response rates for online surveys are often upward of 35%. Even for online surveys during which there’s no prior relationship with recipients, response rates are often 23% to 31% (Quirk’s market research Review).

Candor ­ People are more honest when their answers aren’t filtered through someone on the phone. this is often essential for research on sensitive material where studies indicate people are more likely to answer questions on the online than they’re on the phone or in personal interviews. (Quirk’s market research Review). The removal of interviewer bias and therefore the elimination of the wait time for an interviewer to record results also yields more candid and complete responses to open ended questions. this is often particularly important when customers volunteer additional information to elucidate their satisfaction ratings. Such responses provide insight into what a corporation is doing well and regularly provide warning signs about the health of the account.

Cost ­ the web eliminates many of the prices related to traditional market research . Online surveys avoid postage and telephone costs also as basic materials like paper, staples, envelopes, and printing. Because it’s self directed, there’s no interviewer cost. Finally, it’s more convenient therefore the cost of offering incentives are often reduced.

Online and offline methods of knowledge collection also can be combined. If offline methods are necessary for a part of the customer base, the info for patrons who are often reached only via mail, in person, or by telephone are often input to a web survey tool. That way all survey results are often captured, reviewed, and analyzed together.

Continue Reading

New in Tech

Boult Audio Probass Review: 9 Cool Features to check before purchasing.



Boult Audio Probass headphones

Boult Audio Probass Curve Neckband is a budget wireless headphone offering real immersive audio experience with deep bass to music lovers. The headphone comes at under 21 USD (1,500 INR) which makes it completely pocket friendly. The Boult Audio Probass headphones also comes with 10-12 hours battery backup which helps you to listen to music without any disturbance for long hours. Also, these Boult earphones are flexible and can be used during workouts as well. Scroll down for more information about Boult Audio Probass headphones.

Boult Audio Probass Wireless Headphones: 9 reasons to buy

The Boult Audio Probass headphone is available at 17.81 USD (1,299 INR) on the company’s official website. At this budget, you can enjoy amazing audio quality without having to keep the mobile phone with you. Here I have mentioned 9 critical points according to me for buying these Boult Audio Probass earphones.

  1. Excellent Build: The Boult Audio Probass Curve Neckband is built excellently. It is very light in weight and is flexible. You can carry these earphones inside your pocket as well, it is that flexible. As a result you can carry these headphones anywhere enjoying great music. This Boult Audio Probass can be carried while doing workouts as well. The plastic body is of good quality and is unbreakable. It is of premium quality. The controls on the Boult Audio Probass are also prominent and increase user experience while using these earphones.
  2. IPX5 Water Resistant: These Boult headphones are equipped with inline mic and are also sweatproof. You can use them while sweating out during your gym sessions.  The earphone is waterproof for up to 30 minutes.
  3. Immersive Audio: The Boult Audio Probass offers superb audio which is one of the main reasons to buy it. You can feel deep bass, balanced treble and decent vocals. The noise cancellation is also decent on the Boult Audio Probass Curve Neckband. The reason behind such good audio quality are mentioned below:
  4. Neodymium Magnets – These neodymium magnets in the drivers of the Boult Audio Probass enhances the audio quality.
  5. Aerospace Grade AL Drivers – These 50 mm drivers with neodymium magnets which offer superb audio experience. You can listen to anything from heavy metal songs to softer or trance music. One can attend meetings and online classes or even play games like PUBG.
  6. Micro Woofers – You will find the Boult Audio Probass equipped with micro woofers that offer superb beats and decent bass.
  7. Soft & Comfortable Ear Tips: The silicon ear tips of the Boult Audio Probass wireless headphone will offer you all the comfort that you need while wearing them. The ear tips are soft and designed in a way which creates noise isolation. The ear tips slips inside your ear and fits perfectly.
  8. Battery Life: The battery life is one of the major factors that should be considered while buying any wireless headphones. These headphones use bluetooth to connect with a device for listening to songs. Thus it uses a lot of battery on the headphone. Hence, the capacity of the batteries should be good enough to power these bluetooth earphones for long hours. Thanks to the lithium ion batteries present in Boult Audio Probass Curve Neckband.
  9. Latest 5.0 Bluetooth: The earphone sports the latest 5.0 bluetooth technology which offers seamless connectivity with your mobile phone, TV, or Laptop without any hiccups.
  10. Magnetic Earbuds: The outer side of the earbuds in Boult Audio Probass have magnets which will help a user to keep the ear buds attached together when not in use.
  11. Boult Audio Probass is compatible with anything: Yes, it is true! You can connect this earphone with your mobile phone or Laptop or Tablet or PC or TV. Thus you will be able to enjoy good music on any platform.
  12. Kevlar Cable: This earphone comes with Kevlar cable which is of highest quality.

Boult Audio Probass Wireless Earphones vs Wired Earphones

Well, the advantage of a wireless earphone is that you can use it without having to carry your device along with you. So often you must have felt slightly uncomfortable while taking out your mobile phones from your pocket while travelling in a bus or train or walking or jogging. A wireless headphone like the Boult Audio Pro Bass reduces that considerably.

People often argue that wired headsets are better in sound quality but I will beg to differ. Even bluetooth headphones like the Boult Audio Probass is as good at this price range of 20 USD. So, if you talk about sound quality wireless headphones are similar or may be little behind thand wired headphones.

But the overall user experience of a wireless headphone is far better than wired ones which makes them more preferred to certain consumers. In case you are looking for wired headphones at 30 USD (2,000 INR), then click on this link – Oneodio Pro 10 Stereo Headphones (Wired).

Final Opinion on Boult Audio Probass

Well, the Boult Audio Probass Curve Neckband is a beast when it comes to wireless earphones under 27 USD (1,500 INR). You will not get a better sound quality and such beautiful build quality at this price range. So, if you are a budget lover, this earphone is one that you must lay hands to soon. Please like and subscribe to Enchantrixto for more such information.

Continue Reading

New in Tech

Tips to Fix Microsoft Outlook Error 0x8004010f



Microsoft Outlook

‘0x8004010f: Outlook information record can’t be gotten to’ or ‘the activity fizzled, an article couldn’t be found’. The mistake message happens when your email profile in Microsoft Outlook 2010 is designed erroneously (inaccurate Microsoft Outlook arrangement all in all). Check the underneath referenced free Microsoft Outlook uphold guide and fix your Microsoft Outlook issue. Also know about this outlook error [pii_email_b47d29538f12c20da426] to be fixed easily.


Close Microsoft Outlook. Additionally, exit MSN or Windows Messenger on the off chance that it is at present running. Presently click the Start fasten and explore to Control Panel. Search for Mail and double-tap it. When in the Mail Setup-Outlook window, click the Show Profiles button. This will take you to the email profile exchange box. Snap to choose your email profile (if there are many) and hit the Properties button. Snap the Data Files button in the following window.

Account Settings

When in Account Settings, snap to feature the Data Files tab. Note down the name just as the way of the information document appeared under there. This is the default information record (with a checkmark next to it) that stores your email profile information. Presently click the Email tab, select your email profile, and snap the Remove button. Affirm the activity whenever incited. When done, close the window by tapping the Close catch at the base right-hand corner.

Since you have the subtleties of your email profile, make another one. Snap the Start fasten and explore to Control Panel> Mail. When in Mail Setup-Outlook window, click Show Profiles. Snap the Add button in the following window. It will take you to the Add New Account exchange box. If you need Outlook to make and arrange your email profile, fill in the necessary subtleties like name, email address, secret phrase, and so on and hit the Next catch.

On the off chance that you need to design the settings physically, don’t fill in anything and click the catch close to Manually arrange worker settings or different worker types. Hit the Next net to proceed. Snap the Internet Email catch and hit Next.

When in the Internet Email Settings window, enter the necessary subtleties like name, email address, accurately (don’t incorrectly spell) in the appropriate fields. Pick your worker type starting from the drop bolt alongside Account Type.

Enter the approaching and active worker data, username and secret key in the important fields, and check the Remember Password box. Snap the More Settings button. Snap the Advanced tab. Enter the port numbers for approaching and active mail workers. Check the container close to This worker requires an encoded association (SSL) under the Incoming worker (POP3). Leave the default choice (None) chose alongside Use the accompanying sort of scrambled association.

Change the worker break to the greatest level. Check the container. Leave a duplicate of messages on the worker on the off chance you need your webmail record to hold a copy of email messages.

On the off chance that you don’t check this alternative, every one of your messages will be downloaded to Microsoft Outlook, and your webmail record will have nothing. At the point when done, click the OK catch. You will re-visitation of the Internet Email Settings window.

Snap the Test Account Settings catch in testing your new email profile settings. On the off chance that all works out positively, you will see a congrats message. Snap the Finish catch to leave the window and enter Outlook.

On the off chance that the test restores a mistake message, look into it and dispatch investigating. Inquire your record settings and right them whenever required. On the off chance that you don’t know of the subtleties, contact your web access supplier and take all the necessary data.

When the right email account is set up, arrange it as the default email profile. To do as such, return to the Mail Setup-Outlook window (check the initial step). Snap the catch close to Always utilize this profile and select Outlook starting from the drop bolt underneath. Snap the Apply catch and afterwards OK to apply the progressions and leave the window. Close and resume Outlook. At the point when done, either send or get messages or use Outlook as wanted.

Extra Tips:

The mistake may likewise be identified with the Offline Address Book or an Outlook profile which isn’t an area part. Contact your Exchange worker or IT executive to fix this issue. If the issue perseveres, contact Microsoft Outlook uphold.

Continue Reading

New in Tech

Must-Have Blogging Tools




It is not easy to promote your services and products, particularly in a very competitive business environment. The blog comes in handy that’s when. It allows you to ensure your company’s multimedia exposure, helps the public, and promotes your company. Consider Promote your videos, podcasts, interviews and other blog content. This is useful contents for your audience and fantastic material. The important thing is the contents of your posts. This is an extremely useful tool for growing traffic to your website and blog and posting services. With the support, Blog posts become a powerful tool to gain exposure for your brand Blogging tools for beginners through SEO techniques such as keywords, names, Meta descriptions, and more. Moreover, any new blog posts on your site will add a new tab. This problem makes SEO incredibly useful since it offers a justification to rebuild the website and find new material to the index for Google and other search engines.

5 Tools for beginners Blogging

You can have difficulties selecting the best hosting if you are new to Blogging. Or by fixing the errors one by one, you can be irritated. This article will give you some blogging tools to help beginners improve Blogging.

1. Grammatical details

Blogging, as we all know, involves writing and creating quality content. Because Blogging Tools For beginners of this, a silly grammar or orthography error will be avoided. This problem can take a long time to search method for each word or grammar mistake. Grammar is a convenient, free AI-powered tool that controls more than 250 errors, including grammar errors, comma positioning, orthographic errors, and much more! For any individual who wants to make his blogs look professional and produce quality content, Grammar’s free version is an absolute must. I use Grammar personally, and it’s useful for the kid! It saves a lot of my time and is much better than your standard MS spell control.

2. HostBlue

You must try BlueHost if you search for the best hosting service, Blogging Tools For Beginners, for your new site. The C-pannel GUI is super easy to use and also has one click to install WordPress. With plenty of realistic and advanced features, Bluehost provides four affordable plans! Bluehost has help 24/7, too, so please contact them if you need assistance at any time. Bluehost also has a 30-day GUARANTEE MONEY BACK as a bonus! You would like what else? “Which Bluehost Plan To Choose? ” check out my article

3. Canva 

Canva is one of the best photo editing and graphics software globally, including advertisements, thumbnails, posts, articles, blog banners, etc. I use this tool myself, and it has been a blessing for me. All the images on my site are from Canva, and so you can escape copyrights and give a professional look to your blog Canva is software free to use. Still, you can have unlimited access to Clipart and several others in a paid-up edition too! There are no copyright violations!

4. Findings for KWF

KWFinder is a paid keyword analysis app that helps you to research keywords correctly and find perfect words. KWFinder provides you with valuable details such as CPC, complexity, amount of search, and a lot more! It can be perfect if you don’t spend too much time searching keywords, and it will undoubtedly prove very useful for you if you have the budget.

5. Adjusted

Ubersuggest is a KWFinder-like free keyword research tool. It is one of the best-known bloggers and YouTubers’ tools. I use it, too. The only drawback It is most likely that you have restricted access to almost five tries per day. You’ll have to upgrade your contract if you want to get more functionality. The paid version is friendly too, and why not use KWFinder if you want to pay for keyword analysis.

Continue Reading

New in Tech

Chromebook Pros and Cons: an Ultimate Guide to Chromebooks



Chromebook Pros and Cons

Not everyone is tech-savvy when it comes to buying the best device. This is where the Chromebook comes in. With a 14.03-billion-dollar market, Chromebooks are taking the tech industry by storm. 

Marketed as the innovative alternative to Windows and Apple OS laptops, Chromebooks are Google’s take on device system and functionality. With a simpler operating system and reduced prices, people around the world are buying them.

The big question now is, is it worth it? Not everyone seems to think so, and you deserve to make the right choice. So, read ahead and learn about Chromebook pros and cons.

The Main Pros

Many Chromebook pros and cons have areas that set the device apart. This includes the device’s minimal design and internet use. Generally, Chromebooks direct marketing towards first-timers in the device market.

Things included in the Chromebook’s assets are its simplified use and better functionality. People don’t have to worry about constant system updates or new installations. This is also why most people consider it to be the future of tech, as advertised.

Due to this convenience, many premium brands have started making their own devices able to support the OS. Today, heavy hitters such as Lenovo and Samsung all have Chromebooks in their device selection.

1. Better Budgeting

The Chromebook Immediately stands out among devices because of its catchy price tag. This is because Chromebooks arrive at a lower price point compared to other laptops. This price gets even more attractive when it offers the same functionality.

Chromebooks use this lower-priced budgeting to build a reputation of accessibility for the mass market. This further cements its appeal as a working man’s device able to match traditional laptops. This perception is widely received by customers looking for a device that fits an everyday lifestyle.

This lower price point is due to a few factors that come together. The first is in its design as a laptop for general use. Materials are cheap and affordable but still effective for the laptop.

Secondly, the Chromebook’s operating system design functions in a way that many high-end systems can’t. Their design consists of running programs on the internet quickly and efficiently. They don’t need as much power compared to traditional laptops in this regard.

This makes checking prices a good way to find a great device for any aspiring owner. To get the most power on a limited budget, it pays to do a little research on your end.

2. Quick Start

Many laptops take a while to boot up due to the sheer number of processes required for the laptop to run. For many people, this is a turnoff as it is inefficient and takes too much of their valuable time. Chromebooks meanwhile don’t have to deal with that problem.

With a click of a button, a Chromebook starts up in seconds without any fuss. The laptop contains tools for work that reflect its speed. Closing and opening programs and setting the device’s power mode is no problem.

It is also worth noting that the operating system starts are very smooth for a cheap laptop. Unlike laptops which use other operating systems, Chromebooks work well almost everywhere. This is since the system does not put as much strain on a cheap laptop’s hardware.

This results in speed which many laptop users are more than happy with. Any lag people feel when doing normal tasks is minimal at worst.

3. Save Your Battery Life

People buy laptops for moving and life on the go. This makes laptops prized devices that people gladly bring everywhere. Despite this, one major laptop element directly influences a laptop’s value: battery life.

If you think about it, many laptops last around 3to 4 hours at full charge. While this is infinitely better than a desktop, you still run the risk of battery death. This gets even worse for heavy-duty laptops which don’t last very long on the go.

A Chromebook however takes battery life to the extreme with its battery-saving capabilities. Running fewer background processes and apps puts less strain on the laptop’s energy. This makes for almost 11 whole hours of battery life on a full charge doing light work.

4. Perfect on the Go

The battery life that a laptop has impacts its mobility and effectiveness outside. You already know that Chromebooks have good batteries, but there’s more to it than that. Chromebooks have other factors that make them the perfect device on the go.

A Chromebook runs without as much hardware compared to other laptops. Its operating system does not need those pieces anyway. Instead, it needs a good internet connection which is present in most places.

This cutting down on hardware translates into a lighter laptop. Gone are the days of heavy laptop bags and brick chargers. A Chromebook is fast and optimized for a generation on the go.

5. Safe, Secure, Stylish

If there’s one thing that every device owner agrees about, it’s on safety and security. A virus at the wrong place and time is enough to destroy a device’s functionality. This leads to problems that escalate as it risks your data and safety.

Chromebooks handle viruses extremely well and ensure safe and stable file security. If the laptop goes online, its antivirus systems will update automatically. Frequent updating virus definitions download automatically into the laptop to get the best security.

Some Dubious Cons

While Chromebooks are the perfect fit for some people, it does have its faults. Not everyone wants a device that they can’t optimize. Meanwhile, others are apprehensive about a device that can’t handle intense projects

Chromebooks after all miss out on a lot of processes other laptops have. While the internet can make up for it, it doesn’t always guarantee the best experience.

1. Internet Dependent

If you are no longer connected to the internet while using your Chromebook, then you’re in trouble. The operating system cannot run higher processes without the internet. Even worse, you don’t have any versatility when it comes to applications needing net access.

While some apps have offline access, this not the best use of your time. Many apps have their features enabled only when online. You can expect this con to impact your Chromebook in almost all its features and traits.

If you need files, you will need to go online to access your drive or cloud data service. Many apps that Chromebooks use to offset their disadvantages are only available online. Without the net, your Chromebook is a shiny rock that might entertain you.

2. Lost Storage

As Chromebooks are lighter and have less hardware, they also happen to have less storage. Hard drives and memory hardware are conveniently cut off from Chromebooks. This is naturally offset by the presence of your Google drive and online data storage.

If for some reason you can’t access these services, expect your laptop to lag immensely. Filling your device with memory slows it down and further increases the need to go online.

3. Goodbye Gaming

Many people wonder, can you play games on a Chromebook? The answer is that it’s complicated. Many triple-A games are going to crash on a Chromebook if they manage to run at all. These games need good processors to manage everything going on at the same time.

This means that unless you can outfit your Chromebook with laptop hardware you aren’t going to play Cyberpunk 2077 anytime soon. Buying those items, however, decreases a Chromebook’s value as it ruins its price advantage. It means you are better off buying a traditional gaming laptop in the first place.

But what are the best games for Chromebooks, you ask? Well, if you are dead set on playing on your Chromebook, the Google store has an answer for you. The alternative is running browser games instead.

4. Google Only Software

Remember those applications you found convenient on your old desktop or laptop? Yeah, you won’t find them in your Chromebook. You can find replacements online, but Chromebooks require Google-approved apps.

It may not affect a lot of people, but those that do get affected may need time. A lot of Google apps have high learning curves for first-time users. Learning to transition is difficult and frustrates many people.

To make matters worse, apps such as video editing software or photo editing software don’t always run well. These apps require higher-end operating systems and will crash often on a Chromebook. 

5. No Eye Candy for You

A final issue for those who love clear pictures and good displays is the Chromebook’s graphic quality. Like most of its hardware, compromises justify its price point, and graphics are no exception.

This poor graphic quality is another reason why Chromebooks don’t do well with games. If you need better resolutions or screen quality, go elsewhere.

Know Your Chromebook Pros and Cons!

Don’t spend your cash without thinking. Buying a Chromebook is a serious commitment, and you want to make the most out of it. Know your Chromebook pros and cons to make the right decision for your device!

If you enjoyed reading this article, we invite you to come and check out our other posts! We’ve got more great content for you to discover!

Continue Reading

New in Tech

8 Powerful Features of Wix Website Builder




Features of Wix Website Builder

Wix is one of the popular web designing platforms that allow millions of users to develop the website online using cloud-based creation and management tools. It lets everyone to sell and buy a huge variety of products. Wix is easy to use and it contains high-quality templates and also it is a reliable and secure website builder. There are a lot of features that Wix offers to the users to add to their website. You can also hire professional web designer for your wix website. Beside these, They are always introducing new features that make an online presence attractive. Some of the Wix features are highlighted in this article.

1.Quick action bar:

The quick action bar is for mobile sites to address the issues that are seen in the process of browsing a website in a mobile device. It gives faster access for tasks and offers shortcut links that guide to their priorities and help to save the time of scrolling. It makes sure that no matter what device the visitors are using they are getting the ultimate browsing experience.

2. Frequently Asked Questions (FAQ) section:

FAQs section is one of the most needed components for every website. It is the section where the business owner answers every doubts and question that makes things easily understandable for the followers and potential consumers. Another advantage of the FAQ section is that it’s an opportunity for the advertisement and promotion of the brand by adding the advantages of it.

3. Wix Photo Albums:

Wix photo albums are a part of the Wix Photography platform that allows the professionals to make a visual presentation. It is useful for professional photographers who need to share the pictures of photoshoots to their clients because Wix Photo Albums create a gallery of images that can be shared easily. They offer many layouts and editing options so that one can design each album and give them a perfect look to make the visual presentation beautiful.

4. Wix Chat:

Wix Chat is the messaging tool that offers the audience to start a chat. It is a fast and reliable option to get in touch with visitors. It is a great opportunity to build trust with potential customers and satisfying existing customers. Also, the owner has the full right to activate or deactivate the chat option as per their desire.

5. Thank You note:

An online business can hugely get affected by customer appreciation. You have to show that customers are very valuable to your business and you can do so by adding the customized thank you note after the completion of the purchase on the online store. But you have to make sure that it looks less like a confirmation stamp.

6. Wix Logo Maker:

Wix Logo Maker makes it possible to create a personalized professional logo for any business. It offers numerous options for a logo with a readymade color palette. Every logo design can be adjusted and modified as per the need of the owner to fit any business.

7. Tracking Tools and Analytics:

You can keep an eye on your sites to watch the traffic and the progression of the campaigns. These tools will help you to get information about the online behavior of customers and optimize your marketing campaign in a better way.

8. Members area:

This feature allows you to make a strong online community where members can like, comment, share, and follow just like the social media platforms. One of the advantages of this feature is that it helps to grow and sustain a flourishing community.

Continue Reading