Choosing the right IT Partner

Technology is helping the world evolve at a very fast pace.   Adapting state-of-the-art technologies makes businesses flexible, relevant, and competitive on the market but reveals the challenge of choosing the right technical partner – proper questions and a smart approach will help you handle it.

We’ve all heard the saying, “If you want a thing well done, do it yourself.”

But with a rapid change in technology, this rule doesn’t seem to bring any advantage. As a market evolves every day, it becomes a daunting task to keep up with the latest trends and do it all.

Whether you are a startup or a large organisation, you may come to a point when you need a reliable technical partner, who can back you up with relevant technical expertise, while letting you focus on core business needs and vision.

The right partnership will be key to your future scale and success. So, cost aside, you want to find someone whose values and vision align with yours.

Of course, for every company, the right technical partner will be different. At ELEV8 IT we have gathered years of experience serving our clients on different kinds of projects.  We feel there are crucial points and set of guidelines you’ll never go wrong with:

Focus on the people

People and personalities are what makes a company successful.  Focus on this and ensure they are flexible enough and eager to work with you.

Technological capabilities

Be result-oriented not brand-oriented.  The IT landscape changes rapidly.  Look for outsourcing teams that are adaptable to meet this pace and that can demonstrate growth to your business by understanding your current business processes and enhance them through their IT solutions.


your IT outsourcing services company should set up a dedicated meeting through a dedicated person of contact to review your current IT environment and needs.  The best IT outsourcing companies will engage with you and reveal improvements they feel will have the best return on investment whilst also providing expert IT solutions for your individual needs.

Change management

effective change management is one of the biggest indicators.  Be sure collaboration processes are discussed in detail and strictly implemented by your IT partner.  Both teams will be involved in managing the project delivery contributing to the success of your business.  Enforce testing and approval workflows and processes that will help early detection of defects and approve IT solutions deliverables, respectively. 

An Ideal IT outsource firm can provide such a workflow or even integrate it into your current change management tools to facilitate your success. 

Inspect their Certificates

Experience is golden, but that little piece of paper that justifies your hard work is just as significant. Looking into your IT partner credentials will keep your mind at rest. Evaluate their hunger to

Ensure work ethic is based around innovation and there’s no better way to improve and unleash new solutions. 

Ensure they have multi-vendor approach

For the most effective outcome, your service partner needs to work consultatively with you and your customer, taking time to understand the business and technical challenges they face to find the solution that fits. A vendor-agnostic approach is key to ensure a true ‘best of breed’ solution.

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Christophe Rude

Christophe Rude

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