Do you have a taste for adventure? Working in the aviation industry might be the right career choice for you. If you are hoping to break into this field, it is important that you cultivate in-demand skills now. You might think that engineering or technical skills are the most important. But especially since the COVID-19 pandemic, people skills have become highly sought-after by airlines.

Below, we’ll discuss the best people skills to incorporate into your airline customer service, pilot, or flight attendant resume – and why they are needed in each position.

Which Aviation Jobs Require People Skills?

Which aviation jobs require people skills? The short answer to this question is all of them. Every job in this industry, even if it is not public-facing, requires the cooperation and communication of a team.

But in this article, we’ll focus on three aviation career paths that rely most on people skills: pilots (and copilots), airline customer service representatives, and flight attendants.

Why Pilots Need People Skills

The job of the pilot is primarily to fly the plane, but they must also possess good interpersonal skills. Why? As part of a team, they must work well with co-pilots, ground control, and other support staff.

During the flight, pilots speak to passengers over the intercom. Interpersonal skills are most needed in the event of turbulence or an emergency. By maintaining a calm voice, the pilot can assist the passengers in remaining calm, which is essential for in-flight safety.

Before and after the flight, many pilots interact with passengers. This communication can help build consumer trust and brand loyalty.

Unhappy passengers may raise complaints or speak to pilots with hostility following a flight. The pilot should then use good communication skills with a customer service focus, helping direct them to the proper outlet for their complaints.

Why Flight Attendants Need People Skills

A large part of a flight attendant’s job involves observing passengers and making sure everyone remains safe and comfortable. They must also clearly communicate safety instructions before the flight begins and in case of an emergency.

In recent years, strange and sometimes aggressive in-flight behavior has repeatedly made headlines. Flight attendants are on the “front lines,” so to speak – they are the ones that must deal with unruly passengers at the moment.

Flight attendants must master conflict resolution skills in order to deal with angry and unruly passengers. Whether it’s due to limited overhead compartment space, a crying baby, or disagreements over who gets the armrest, hostilities are not uncommon.

Active listening, self-control, neutrality, focus, and verbal softeners are among the best conflict-resolution skills for flight attendants to learn.

The best flight attendants also display empathy and compassion. “Everyone has a story,” explains Jeanie Brady, a Delta Airlines flight attendant with 27 years of experience.

Empathy is needed when passengers suffer from a fear of flying – nearly every flight has at least one such person. Flight attendants may be able to offer some level of comfort. In early 2023, one flight attendant made headlines around the world for holding a frightened passenger’s hand during the entire flight, sitting on the floor by her seat.

Each passenger also carries the emotional “baggage” of their life events. If they are enduring a difficult challenge, negative emotions may surface even during the flight. An observant flight attendant may be able to offer some kindness or comfort, making the hours spent in the air more endurable.

Why Ground Operations Personnel Need People Skills

Working as an airline customer service agent or ground operations agent may not seem as glamorous as jet setting on the job, but these positions are vital to the smooth operation of the airlines and consumers’ travel plans.

Customer service agents assist with ticket sales and reservations by phone and in person. They may also greet guests as they enter the terminal, announce flight changes and boarding times, answer questions, assist with recovering lost baggage, and other tasks.

As such, customer service, communication, and general interpersonal skills are a must. Ground agents must be able to remain calm and solve problems during stressful situations, such as those that may arise during a computer outage or when flights must be canceled due to weather.

Service agents should try to cultivate a positive attitude. Smiling and making great efforts to assist customers can often diffuse tense situations.

Gate agents especially must also refine their conflict management skills in order to handle unruly ticketholders in a professional way.

Key Takeaways

Working in the airline industry can be a great choice for people who love to travel. But it takes more than just technical know-how in order to succeed.

During pandemic-era restrictions and the travel boom that followed, customer service representatives, flight attendants, and pilots have had to interact with customers in new ways. This often involves conflict resolution, discernment in reading a situation, and empathy.

When you incorporate these in-demand skills into your resume, you’ll find yourself with a high-flying job in no time!

When it comes to planning a Vietnam Cambodia tour, one of the key considerations is determining how many days to allocate for your adventure. Both countries offer a wealth of cultural experiences, historical sites, natural wonders, and delicious cuisine.

Exploring Vietnam

Vietnam offers a diverse range of experiences, from bustling cities to serene natural landscapes. Here are some key destinations to include in your itinerary.

Hanoi: The vibrant capital city

Explore the historic Old Quarter, visit the Ho Chi Minh Mausoleum, and sample delicious street food in this bustling metropolis.

Halong Bay: A natural wonder

Cruise through the breathtaking limestone karsts and emerald waters of Halong Bay, a UNESCO World Heritage Site.

Hue: Discovering Vietnam’s imperial past

Immerse yourself in the country’s rich history by visiting the Imperial City, ancient temples, and royal tombs.

Hoi An: Charming ancient town

Wander through the atmospheric streets of Hoi An, known for its well-preserved architecture, lantern-lit alleys, and vibrant markets.

Ho Chi Minh City: The bustling metropolis

Experience the energy of Ho Chi Minh City (formerly Saigon), visit the historic Cu Chi Tunnels, and indulge in the city’s vibrant nightlife.

Mekong Delta: Exploring the river region

Cruise along the Mekong River, visit floating markets and experience the laid-back lifestyle of the river delta.

Unveiling Cambodia

Cambodia is renowned for its ancient temples, fascinating history, and picturesque landscapes. Here are some must-visit destinations:

Siem Reap: Exploring the temples of Angkor

Marvel at the magnificent temples of Angkor, including Angkor Wat, Bayon, and Ta Prohm, and learn about Khmer civilization.

Phnom Penh: Cambodia’s capital

Visit the Royal Palace, learn about the country’s dark history at the Killing Fields and Tuol Sleng Genocide Museum, and explore the vibrant markets.

Sihanoukville: Beach Retreat

Relax on the white sandy beaches of Sihanoukville, go snorkeling or scuba diving, and enjoy fresh seafood.

Battambang: Rustic Charm and colonial architecture

Discover the colonial architecture, rural villages, and bamboo trains in Battambang, a city that offers an authentic Cambodian experience.

Kampot and Kep: Coastal gems

Explore the charming town of Kampot, go river kayaking, and visit the coastal retreat of Kep famous for its seafood and pepper plantations.

Combining Vietnam and Cambodia

For those looking to explore both Vietnam and Cambodia, combining the two countries in one trip offers a diverse range of experiences. Here’s what you need to know:

To fully immerse yourself in the highlights of both Vietnam and Cambodia, a recommended duration of 10-14 days is ideal. This allows for sufficient time to explore key destinations in each country. If you have more time, you can plan an Indochina tour through Laos, Thailand, and Myanmar.

Consider starting in either Vietnam or Cambodia based on your preferences and travel logistics. Popular routes include starting in Hanoi and traveling south to Ho Chi Minh City, then crossing the border into Cambodia. Alternatively, you can start in Siem Reap and make your way to Phnom Penh before entering Vietnam.

Seamless border crossing tips and advice:

Ensure you have the necessary visas and travel documents for crossing the border between Vietnam and Cambodia. Check the latest requirements and make necessary arrangements in advance to avoid any complications.

Sample itineraries for combined Vietnam and Cambodia trips:

1. Highlights of Vietnam and Cambodia

Hanoi: 2 days

Halong Bay: 2 days

Hue: 2 days

Hoi An: 3 days

Ho Chi Minh City: 2 days

Siem Reap: 3 days

1. Temples and beaches: The best of Vietnam and Cambodia

Siem Reap: 3 days

Phnom Penh: 2 days

Ho Chi Minh City: 2 days

Mekong Delta: 2 days

Hoi An: 3 days

Nha Trang: 3 days

Tips for Vietnam Cambodia

Visa Requirements and entry procedures

Research the visa requirements for both Vietnam and Cambodia. Some nationalities may require pre-arranged visas, while others may be eligible for visa-on-arrival. Make sure to fulfill all necessary entry procedures before your trip.

Health and safety considerations

Check the latest travel advisories and consult with a healthcare professional regarding vaccinations and health precautions for both countries. Stay vigilant and take necessary safety precautions during your journey.

Packing essentials for a trip to Vietnam and Cambodia

Pack lightweight and breathable clothing suitable for the tropical climate. Don’t forget essentials like sunscreen, insect repellent, comfortable shoes, and a hat. Consider packing a sarong or scarf for temple visits.

Currency, payment methods, and tipping etiquette

Familiarize yourself with the local currencies (Vietnamese Dong and Cambodian Riel) and their exchange rates. Carry a mix of cash and cards, and notify your bank about your travel plans. Tipping is not customary in Vietnam but appreciated in Cambodia, so be mindful of local customs.

Local customs and cultural etiquette

Respect local customs, dress modestly when visiting temples, and learn a few basic phrases in the local language to show appreciation for the culture.

Conclusion

With careful planning and consideration of your budget, interests, and travel logistics, you can determine the ideal number of days to visit Vietnam and Cambodia.

Whether you choose to explore each country individually or combine them into one unforgettable journey, these destinations will undoubtedly leave you with cherished memories and a deeper appreciation for Southeast Asia’s rich heritage and natural beauty.

Camping doesn’t mean sleeping on the hard ground. It’s very possible to sleep comfortably – and even in luxury – when camping out in the great outdoors.

Getting a good night’s sleep when camping is important to maintain energy for everyday outdoor activities, whether your camping trip consists of hiking over treacherous terrain or simply relaxing with friends by a luxurious lake. Camping beds and camping cots are designed for a variety of sleepers, dreamers and outdoor enthusiasts. So, take a look at the below tips for choosing the right camping bed for you!

Regardless of your preferences when it comes to sleeping, there are certain things you need to consider when purchasing your camping bed or camping cot. Just like your bed at home, you need to be sure that the fit and comfort works for you and the space. But more than selecting a bed for your home, you need to consider factors that could make or break your entire camping trip. 

Below, we take a look at 5 essential factors to consider when selecting your camping bed.

5 Factors to consider when choosing your camping bed or camping cot

1. How much does your camping bed weigh?

Weight is a vital issue, especially since you’ll be moving around outdoors. However, if you are truck or car camping, you may not have an issue with a heavier camping bed or camping cot.

Suppose you prefer the idea of a camping cot. In that case, it is important to remember that the average aluminum camp cot usually weighs around 9 kg and while the more heavy-duty options weigh significantly more. And of course, more weight gets added when you opt for extra padding. But the good news is, there are lightweight options available. Take a look at the weight of the camp beds or camp cots you are choosing to make sure you are able to carry them around with you if you find yourself hiking through the wilderness. 

2. What is the size of your camping bed?

The average camp cot or bed is around 63.5 cm wide and 190.5 cm long when assembled. This range varies, depending on whether you select a longer or shorter cot. There are also wider designs available for campers who need a little more room. The best folding camp beds will support your whole body – but make sure you find the right fit for you – that is, a bed that will support you from head to toe.

Air beds tend to come in mattress sizes and with this in mind, you may be able to choose a single, double camping bed or queen-size bed for your trip – remember to consider whether this is doable for your stay. This is good if you find yourself camping in a single site and won’t be moving to different sites to sleep every day.

Camp cots also come in bunk-style and stackable designs which means you will be able to fit more people in a smaller space. But because of this design, they may be a bit heavier. So make the right decision based on the space you will have on your trip!

3. Is your camping bed portable?

It is important you are able to easily move your bed, especially if you plan on spending just one day at a campsite and then moving on to the next. It’s also important you can easily carry your camping bed while hiking or backpacking outdoors.

The packing weight of your bed depends on the manufacturer and the brand – and some beds are specifically designed to break down completely and weigh as little as a kilogram. 

Airbeds are also easy to pack once they are deflated – however, consider the padding you need and add that to the weight you will be carrying. 

4. Is your camping bed easy to assemble?

This is an important factor when it comes to selecting a camping bed. Some camping beds, camping stretchers and camping cots unfurl at the joints similar to that of a folding chair while others require more time for assembly. Air beds are definitely more simple to assemble as all you need is to unroll them and inflate them. 

Before purchasing your bed, find out how easy it is to assemble – and practice before heading out on your camping trip. The last thing you want is to spend too much time trying to get your bed made after a long day of hiking, trails, fishing and outdoor adventure. 

5. What fabric do you prefer?

Fabric is very important and can make a world of difference in durability, strength and comfort. Many camping beds use a single layer of polyester fabric or nylon. These fabrics are easy to clean and are very supportive. 

Cotton canvas fabrics are a little harder to keep clean and are heavier fabric while mesh fabric is an option if you want to keep cool in hotter weather. Most air beds have a soft fabric top while some come with extra camping equipment such as pillow tops for extra comfort. But fabric also needs to be waterproof and puncture-proof – so make sure to check that your airbed is durable for the elements. 

The best camp beds will fit comfortably in your campsite without sacrificing your comfort. comfortably fit everyone in your party without sacrificing comfort and there are plenty of options to choose from to make it work. Here’s to a good night’s sleep under the stars!

Malacca is known for its harmonious blend of cultures and numerous historical sites, and Jonker Street is the perfect place to see it all come together.

The diversity of Jonker Street traditions and city attractions is a testament to Malaysia’s colorful history and rich multicultural society. Its main attraction, the Jonker Street Night Market is held every Friday and Saturday. So, if you want to visit the night market, you must plan to visit Malacca on Friday or Saturday.

Plus, this event center is a haven for vintage fashion lovers, vintage collectors, bargain hunters and Instagram foodies.

1. Jonker Walk Night Market

This night market, also known as the best night market in Malaysia, takes place every Friday night, Saturday night and Sunday night. Jonker Street Night Market has a variety of stalls, polite vendors and numerous bargains. You can also find live music in the area. All visitors will enjoy a party atmosphere.

As the main attraction, there would be many food stalls offering different kinds of food. Delicious street food would be available at the jonker night market, with piping hot grilled meats on wooden skewers as well as Chinese delights such dim sum, popiah and bak zhang.

You can also find handcraft stalls and boutiques here. Some stalls even have unique souvenirs and couple-handcrafts.

2. Baba Nyonya Heritage Museum

The Baba-Nyonya Heritage Museum houses three wonderful collections of 19th century Baba-Nyonya citizens. From the exterior to interior, the museum’s unique three-storey structure makes it stand out.

From the entrance hang two red lanterns with messages of luck and household names. These lanterns are framed by Greco Roman column. Elegant features include a collection of gold-leaf fixtures and wood furniture.

The Chan family is the most wealthy family in the area and owns the museum privately. The museum offers tours that will explain Peranakan culture, lifestyle, and history. The guide will give information about traditional cuisine, dress styles and culture during the tour.

3. Cheng Ho’s Cultural Museum

In 2006, Cheng Ho’s Cultural Museum opened. It shows the life of Cheng Ho (Zheng He), an admiral during Chinese Ming Dynasty. Cheng Ho was a major contributor to Malacca when he brought Princess Hang Li Po (the Emperor’s daughter) to marry the Malacca Sultan around mid-15th century. This was the catalyst that led to the birth of Baba Nyonya Culture.

The museum was believed to have been built 600 years ago in order to store goods from Cheng Ho’s travels. The Cheng Ho Cultural Museum displays evidence of cultural exchanges among Chinese and local ethnicities. Also, you might find Chinese treasure vessels, tea houses, navigation tools, and other useful items.

4. Cheng Hoon Teng Temple

The oldest Chinese Temple in Malacca is Cheng Hoon Teng Temple. It dates back to 1646. This temple was constructed using only Chinese materials. It incorporates crafts and designs from ancient Chinese beliefs. It also includes Chinese artisans and builders.

In the main temple hall, you can also find a gold Guanyin effigy. There are also small chambers in the temple that are dedicated the the ancestors and the deceased. Incense and luxury papers would be given to the deceased ancestors to make them feel better in their afterlife.

Locals called it the “Merciful Cloud Temple”. It was a popular spot for Buddhists to pray Guanyin and worship Guanyin, the Mercy Goddess. Feng Shui Principles are the reason Cheng Hoon Teng Temple is so impressive. Each dark woodwork craving has its own meaning.

After its restoration, the temple received an Award of Merit from UNESCO for Asia-Pacific Heritage Conservation in 2001.

5. Kampung Kling Mosque

Kampung Kling Mosque is one of Malacca’s oldest mosques. It still retains its original design. This mosque was constructed by Indian Muslim traders in the Dutch colonial period of 1748. The mosque uses a mix of styles from different cultures. Architecture of the mosque incorporated elements from Sumatran, Chinese, Hindus, and the Malay community.

Unique to the mosque is its use of both Chinese ceramic tiles as well as European and Portuguese glaze tiles in its interior design and roof. In the courtyard behind Kampung Kling Mosque, there is a fountain-like pool that can be used for ablutions. Cast iron lamp posts are also available made from Moorish Moorish Metal.

Kampung King Mosque is open to non-muslim visitors. You can only enter the mosque’s porch. Before entering, female visitors will receive a veil to cover their hair.

When it comes to Malacca, the first thing that comes to mind must be Jonker Street. This is the landmark of Malacca and one of the must-visit places when you come to Malaysia. If you are still wondering how to get to Jonker Street, you might as well choose SGMYTRIPS. They provide Singapore to Malaysia taxi, including Malacca and they also have pick-up.

They have more than 80 MPV vehicles going back and forth between Singapore and Malaysia every day, and their Singapore to Malacca private car price is very affordable, so you don’t want to see public transportation again after taking it once! Because it is really convenient and the service is great!

SGMYTRIPS provides door-to-door pick-up service, and their professional and friendly drivers will take us to our destination safely. During the checkpoints in Singapore and Malaysia, we didn’t need to get on and off the car or change cars. We just needed to relax and rest in the car. Leave everything to them and the driver! Simply amazing!

Riviera Maya, based on the east coast of Mexico’s Yucatan Peninsula, is one of the most popular tourist destinations in the country. This beautiful stretch of the Caribbean coastline is known for its stunning beaches, crystal-clear waters, lush tropical jungles, and rich cultural heritage. So whether you’re seeking adventure, relaxation, or a bit of both, Riviera Maya has something to offer everyone.

Highlighted features of Riviera Maya. 

• One of the highlights of the Riviera Maya is its gorgeous beaches. The region boasts some of the finest stretches of sand in Mexico, with pristine waters perfect for swimming, snorkeling, and scuba diving. Playa del Carmen, Tulum, and Cancun are some of the most renowned beaches in the area and offer a wide range of activities, such as kayaking, stand-up paddleboarding, and beach volleyball.  

• For those seeking adventure, the Riviera Maya has no shortage of activities to keep you entertained. The region is home to several world-class cenotes and natural sinkholes filled with crystal-clear water, making them perfect for swimming, snorkeling, and scuba diving. You can also explore the lush jungle landscape by taking a zip-line tour, horseback riding, or a guided hike through the surrounding nature reserves. 

• In addition to its natural beauty, the Riviera Maya is also rich in cultural heritage. The region was once home to the ancient Maya civilization, with several important archaeological sites to explore, including Tulum, Coba, and Chichen Itza. These sites have a fascinating glimpse into the Maya’s history and culture. They are a must-visit for anyone interested in the region’s rich cultural heritage.  

• Regarding dining and nightlife, the Riviera Maya has something for everyone. There is a wide range of options, from street food stalls and local seafood restaurants to upscale international cuisine and lively bars. It depends on what you’re looking for. Either a romantic dinner or a wild night out with friends, you’ll find plenty of options to suit your tastes and budget.

• Riviera Maya offers something for everyone. With its stunning beaches, lush jungle landscape, and rich cultural heritage, it’s easy to see why so many people choose to visit this beautiful region year after year. Whether you’re looking for adventure, relaxation, or a bit of both, the Riviera Maya is the perfect destination for your next vacation.

Is Riviera Maya good for couples? 

• Yes, the Riviera Maya is an excellent destination for couples. With its beautiful beaches, romantic dining options, and numerous activities for couples to enjoy together, it’s no surprise that many people choose to visit this region for their honeymoons or romantic getaways. 

• Couples can enjoy different activities, like relaxing on the beach in front of crystal-clear waters and taking a sunset boat tour along the coast. They can also indulge in romantic dining experiences, with a wide range of restaurants offering candlelit dinners, live music, and stunning views.

• For couples looking for a more adventurous experience, the Riviera Maya offers plenty of options. You can take a jungle hike, explore ancient Mayan ruins, or take a couples’ yoga class. Several spa and wellness centers offer couples massages and other treatments, allowing you to unwind and relax together.

Is the water warm in Riviera Maya?

Yes, the water in the Riviera Maya is generally warm for swimming. Riviera Maya is near the Caribbean Sea, and the warm waters are one of the main attractions for visitors. The water temperature in the Riviera Maya may vary throughout the year. The warmest temperatures typically occur between May and October. 

During this time, the water temperature can reach up to 85°F (29°C), making it perfect for swimming and other water activities. Even during the cooler months, the water temperature in the Riviera Maya remains comfortable, with temperatures ranging from 70°F to 80°F (21°C to 27°C). This makes it an ideal destination for a beach holiday, no matter what time of year you visit.

How to book a taxi service for traveling in a foreign country? 

Booking a taxi when traveling abroad is beneficial as it can save you from unnecessary expenses and delays. 

Read below the benefits of getting a cab service at the Cancun airport.

• Comfort: You can have ultimate comfort by booking a taxi while leaving for Cancun. For instance, a representative sends you a confirmation message and makes you aware of your booking duration and features. Eventually, the company’s driver is assigned to receive you from the airport and drop you at your booked apartments. These companies always have a wide range of cars, buses, and SUVs. You can effortlessly choose any of the vehicles depending on your trip needs. In this way, it becomes a hassle-free and organized trip. 

• Safety: By using a licensed and insured taxi service, you can be sure that you’re in safe hands. Professional drivers undergo background checks and training, so you can feel confident that you’re being transported safely and securely. 

• Comfort: Many taxi services offer comfortable and well-maintained vehicles, making your ride more pleasant. Whether you are visiting solely or with members, you can count on a comfortable ride. 

• Affordability: Depending on the location, taxi services can often be more affordable than renting a car or taking a taxi on the spot. Pre-booking a taxi can often save money and avoid the hassle of haggling with local taxi drivers over fares. 

• Stress-free travel: When you book a taxi service, you can avoid the stress and uncertainty of finding your way around a new place. With a professional driver, you can relax and enjoy your trip without worrying about getting lost or navigating traffic.

Why Rent a car at Cancun Airport?

Renting a car is one of the easiest and most economical practices, especially if you visit the Riviera Maya and its surroundings.

• Reliability: If you rent a car in Cancun, you can count on your driver arriving on time at the car rental offices and getting to your destination quickly and efficiently. This can be particularly important if you’re on a tight schedule or need to familiarize yourself with the area.